Nearly 20% of families compare funeral service providers by phone. Do you track how often you receive pricing inquiries? Do you know what happens to them? What is the cost of not knowing?
When you spend money on marketing, you hope to get it back. Hope is not a strategy. Your staff needs help. This is not taught in mortuary school. Our Hello Shopper training and communication center is part of our complete strategy offering.
Hello Shopper makes it easy to ensure families are not making decisions based on notes they scribbled after speaking to two or three service providers. Your callers will have more detailed information with which they can make important decisions.
Get More Callers to Your Website For Details
Deliver Detailed Recaps of Phone Calls in About a Minute
Ensure Callers Have Next Steps When They Need Them